The root cause of this issue is a large Wi-Fi coverage gap in that location. The WLAN administrator should address this deficiency by deploying additional AP(s) in poor coverage areas, and/or correct the AP beaconing transmit power to increase AP RF cell sizes.
After mitigation, the administrator monitors the UXI to verify user devices roaming in that location no longer experience Telnet server test issues or roam failures, as in the following screen.
1
Same devices are both green
2
Telnet Server test passes
Select one of the devices previously showing ongoing failure to view the current Telnet test status.
1
Time original issue began, and after mitigation
2
Moved to
Resolved
The main screen validates that the overall state over time remains stable.
