Installing Job Application for ZSA App with Managed Configuration Settings

Zebra Services Agent for 42Gears SureMDM Installation Guide V5.x

Follow the steps below to add the ZSA app to the newly created job.

Go to

Jobs

New Job

Android

Select

Install Application Job

, enter a

Job Name

Install ZSA

, and click

Add APP

The

Install Job

page displays.

Select the

Use Apps From App Store

checkbox.

Select the application from the

Apps

drop-down menu.

Select the application version from the

App Version

drop-down menu.

Select the

Install After Copy

and

Launch App Upon Installation

checkboxes.

Select

Auto-Grant Permissions

checkbox.

Click

to configure additional settings for ZSA and its modules.

The

Application Restrictions

page displays.

You can skip the configuration by selecting

Skip Configuration

or configure the required settings and click

Done

Go to

System Configuration

, enable the

ZSA Configuration

and

Start Collecting a logs in file

options and set the

Configuration of the log level for ZSA

with the following values:

0: Info

1: Debug

2: Sensitive

The system settings include three features for uploading log files:

File upload URL

: Specifies the server path for uploading log files.

File upload retry count

: Defines the number of retry attempts if the upload fails.

File upload retry interval in minutes

: Sets the duration (in minutes) between each retry attempt after a failed upload.

Settings for managing data uploads on non-Zebra devices:

Data Upload URL

: Specifies the server path for uploading details of data collection. -

Data Upload Interval in minutes

: Sets the frequency of uploads, defaulting to 24 hours (or 1440 minutes).

Data collection settings for non-Zebra devices:

Enable/Disable of data collection

: Data collection is turned off by default. When enabled, it gathers information on default enabled data collections, which can be uploaded to the server specified in the

Data upload URL

. Admin can modify the data collection that is default disabled.

Allow user to toggle data collection

: Enabled by default, allowing users to change the status of data collection via the app. Administrators can disable this option to restrict user access.

Mandatory Setup for Non-Zebra Devices

To view data on the VisibilityIQ portal, you must enter the

Account ID

provided by your Zebra onboarding team during the

ZSA installation

Important

: This step is

mandatory

for all non-Zebra devices to enable data visibility.

Go to

PBR Configuration

, enable the

Enable/Disable PBR Configuration

option, and provide a

Custom Message

as required.

Set the

In case of bad battery alert the user through a notification or dialog box

with the following values:

Notification

Alert Dialog(Default)

Alert Dialog with Assist

The

Block device usage

option is disabled by default. If enabled by the administrator, it prevents device access when a bad battery is detected.

Go to

Drop Detection

, toggle the

Enable/Disable of drop detection

option as required.

Set the

Drop sensitivity level

with the following values:

High

Medium (default)

Low

Set the

In case of device drop alert, the user should be alerted through a notification or dialog box

with the following values:

Notification (default)

Alert Dialog

Alert Dialog with Assist

The

Allow user to toggle drop collection

is enabled by default. Users can control this feature, and admins can disable it to restrict access for users.

The

Collect location data with drop

allows to capture location (lat-long) data of the device when device drop occurs.

Navigate to the

Data Collection

section. The settings for data collection on non-Zebra devices are as follows:

Default enabled data collections:

Battery

Device Info

Application List and Events

Application Usage

Battery Events

Bluetooth Events

RAM Stats

Flash Stats

Utilization

WWAN Information

Screen Brightness

WLAN Stats

Device Usage

Feature Usage

Doze Mode

Scanner Info

The Admin can modify the following data collections:

WLAN Info

: Enable the

Enable/Disable of WLAN info collection

option and add value in

Interval of WLAN info data collection in minutes

Low RAM

: Enable the

Enable/Disable of Low RAM collection

option.

GPS Location

: Track the device by enabling the

Enable/Disable of GPS location data collection

option and set the

Interval of GPS data collection in minutes

Geofence

: Receive notifications when the device leaves a predefined area by enabling

Enable Geofence

option and add

Location Details

information as follows:

Geofence Name

: Name of the area.

Latitude & Longitude

: Coordinates of the specific area.

Radius (meters)

: The radius in meters to cover around the specified latitude and longitude.

Storage Stats

: Enable the

Enable/Disable of Storage Stats

option and add value in

Interval of Storage Stats data collection in minutes.

Storage Stats Parameters

: Configure the package names for monitoring.

WLAN Events

: Enabled by default and cannot be disabled. The admin can adjust the threshold value (in Minutes).

WLAN

event data is collected based on the configured threshold value.

Network Stats

: Enabled by default and cannot be disabled. The admin can adjust the top no of app counts.

Network Latency

: Disabled by default, if enabled record network performance details for configured host URLs, including the target host, measured latency, network type, signal strength, connection information, and request result stats as error message.

In the

DDT Configuration

section:

Enable the

Enable/Disable DDT

option.

Keep the

Clear DDT configurations

option disabled in the primary setup.

One-time tests

: Set the

Schedule test on specific date

in DD-MM-YYYY format if required to schedule one-time tests.

Repetitive tests

: For repetitive tests, specify days using the format

MON,TUE,WED

in the

Schedule tests on specific days

section.

In the

Schedule tests at a specific time

section, enter the test time in HH:MM 24-hour format for executing one-time or periodic tests.

Run test when device is connected to charge

: Disabled by default when enabled the scheduled test will run only when device is connected to charge.

Click

Add

in the

Test Plan

section.

Under the

Schedule

section, configure the test plan with the following values:

Test Day

: Day of the Week (For example, Monday)

Test Time

: Time of the day for the test (HH: MM format)

System to Test

: Select the test to schedule (For example, Bluetooth)

Under the

Delivery

section, select the

Protocol

FTP

, enter a valid

IP Address

User Name

, and

Password

Select the

Test-log Retention

as required.

Select the

Upload Preference

as required.

Under the

Application Configuration

section, there are two options,

Wireless Insight

and

ZDS

, which are designated for Zebra devices only. More applications will be supported in the future.

Wireless Insight

: Configured using Managed Configuration through MDM or VIQ.

Configuration ID

: Pre-defined ID specific to the Wireless Insight configuration that includes several options.

Custom Configuration

: Add the custom Wireless Insight configuration as a value.

ZDS

: Configured through VIQ with a custom ZDS configuration.

Under the

Proactive Device Monitoring

sections, enable the following options:

Frequent Wi-Fi Disconnections

Enable the

Enable/Disable Frequent WiFi Disconnections

and set the

in case of Frequent Wi-Fi disconnection, alert the user through a notification or dialog box

with the following values:

Notification

Dialog (default)

Frequent Bluetooth Disconnections

Enable the

Enable/Disable Frequent Bluetooth Disconnections

and set the

in case of Frequent Bluetooth disconnection, alert the user through a notification or dialog box

with the following values:

Notification

Dialog (default)

Frequent Device Reboots

Enable the

Enable/Disable Frequent Device Reboot

and set the

in case of Frequent device reboot, alert the user through a notification or dialog box

with the following values:

Notification

Dialog (default)

Alert on Severe Drop Detection

Disabled by default. When enabled by an administrator, this feature allows the device to receive commands from ZDS upon detecting a severe drop.

Alert on Device Overheat

Disabled by default. When enabled by an administrator, this feature allows the device to receive commands from ZDS upon detecting an overheat event.

Alert on Device Over cold

Disabled by default. When enabled by an administrator, this feature allows the device to receive commands from ZDS upon detecting an under-temperature or overcooling event.

Click

Done

The newly created job displays in the

Jobs List

section.