1. Zebra Services Agent for 42Gears SureMDM Installation Guide V2.x
  2. FAQs
  • Zebra Services Agent for 42Gears SureMDM Installation Guide V2.x
FAQs

FAQs

  1. How do you determine which apps are installed on the devices in 42Gears?
    1. Go to
      Home
      Device List
      .
    2. Select any device mentioned in the list.
      The
      Application List
       page displays.
    3. Click the
      Downloaded Apps
       (1) tab, then scroll down or use the
      Search
       (2) feature to find the ZSA app.
      Downloaded App
  2. How do you verify if the app is installed with the correct permissions and is able to connect to Zebra servers?
    1. To verify the app version, go to
      Settings
      Apps
      All apps
       and select
      Zebra Services Agent
       (1).
      App info
    2. The
      App Info
       page displays the
      Version
       (1).
      App Info Version
    3. To verify the ZSA Permissions, go to
      Settings
      Apps
      All apps
      Zebra Services Agent
      Permissions
      .
      APP info ZSA
    4. To verify ZSA Network connectivity to the Zebra URL:
    • Launch ZSA and go to
      Settings
       (1) >
      Refresh
       (2).
      setting
      Refresh