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Zebra Services Agent for 42Gears SureMDM Installation Guide V3.x
FAQs
Zebra Services Agent for 42Gears SureMDM Installation Guide V3.x
Zebra Services Agent for 42Gears SureMDM Installation Guide V3.x
Overview
Pre-requisites
Deploying Zebra Services Agent
Installing Job Application for ZSA App with Managed Configuration Settings
Granting Required Permission for the ZSA Application
Allowing the ZSA Application to Read Device Serial Numbers
Installing Apps
Expected Behaviour After Auto-launching Zebra Services Agent
FAQs
FAQs
FAQs
How do you determine which apps are installed on the devices in 42Gears?
Go to
Home
Device List
.
Select any device mentioned in the list.
The
Application List
page displays.
Click the
Downloaded Apps
tab, then scroll down or use the
Search
feature to find the ZSA app.
How do you verify if the app is installed with the correct permissions and is able to connect to Zebra servers?
To verify the app version, go to
Settings
Apps
All apps
and select
Zebra Services Agent
.
The
App Info
page displays the
Version
.
To verify the ZSA Permissions, go to
Settings
Apps
All apps
Zebra Services Agent
Permissions
.
To verify the Display over other apps permission, go to
Settings
Apps
All apps
Zebra Services Agent
Advanced
Display over other apps
.
To verify Usage access permission, go to
Settings
Apps
Special app access
Usage Access
Zebra Service Agent
.
For the
Device action
Outdoor Location Tracking
feature, ensure that location accuracy is enabled on the device for precise location information. Navigate to
Settings
Location
Location Services
Location Accuracy
.
To verify ZSA Network connectivity to the Zebra URL:
Launch ZSA and go to
Settings
Refresh
.
To verify the Drop Detection status:
Launch ZSA and go to
Settings
. Enable
Drop detection
. The user can enable or disable drop detection if the administrator provides toggle access.
To verify Data collection in a non-Zebra device:
Launch ZSA and go to
Settings
Data Collection
.
In data collection, the
last uploaded time
indicates when all data was successfully sent to the server. Each data type has its own
last collected time
and a specific collection interval.