Verifying App Installation and Connection to Zebra Servers

Zebra Services Agent for SOTI MobiControl Installation Guide V3.x

To verify if the app is installed with the correct permissions and is able to connect to Zebra servers:

Go to

Settings

Apps

All apps

and select

Zebra Services Agent

The

App Info

page displays the

Version

For the ZSA Permissions, go to

Settings

Apps

All apps

Zebra Services Agent

Permissions

To verify the Display over other apps permission, go to

Settings

Apps

All apps

Zebra Services Agent

Advanced

Display over other apps

To verify Usage access permission, go to

Settings

Apps

Special app access

Usage Access

Zebra Service Agent

For the

Device action

Outdoor Location Tracking

feature, ensure that location accuracy is enabled on the device for precise location information. Navigate to

Settings

Location

Location Services

Location Accuracy

To verify ZSA Network connectivity to the Zebra URL:

Launch ZSA and go to

Settings

Refresh

To verify the Drop Detection status:

Launch ZSA and go to

Settings

. Enable

Drop detection

. The user can enable or disable drop detection if the administrator provides toggle access.

To verify Data collection in a non-Zebra device:

Launch ZSA and go to

Settings

Data Collection

In data collection, the last uploaded time
indicates when all data was successfully sent to the server. Each data type has its own last collected time
and a specific collection interval.