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SAML Integration Guide for PTT Pro and Profile Manager
Troubleshooting the Client Error Message: ADFS Error
SAML Integration Guide for PTT Pro and Profile Manager
SAML Integration Guide for PTT Pro and Profile Manager
Introduction
Document Layout
Solution Components and Architecture
ACS Component Diagram
User Authorization Diagrams
Prerequisites
Configure ACS
Creating a Realm
Creating the Clients
Configuring the Endpoint Settings
Configuring the Endpoint Credentials
Configuring the Endpoint Mappings
SAML Descriptor File
Configuring the Identity Provider
Mapping the User Name from the IdP
Auto Launching the SAML Login
Exporting the ACS Certificate to SAML
Exporting the ACS Certificate to PTT Pro
Configure Workcloud Communication
Configure Profile Manager
Authentication URL and Access Token URL
Client ID
Client Secret
Configure the PTT Pro Server
Configure the PTT Pro Client
Configure the Profile Client
Device Operation
Troubleshooting the Client Error Message: ADFS Error
Revision History
Troubleshooting the Client Error Message: ADFS Error
Troubleshooting the Client Error Message: ADFS Error
After completing the user login sequence, the mobile device stalls, trying to connect to the PTT Pro server.
The certificate in the PTT Pro server OAuth configuration is malformed and needs to be correctly loaded.
Check the certificate configuration in the PTT Pro server. The format rendering of the imported certificate looks correct.
Copy the certificate to the clipboard.
The certificate still looks right.
View the certificate with Notepad++ with the view set to show all characters.
The PTT Pro server displayed the certificate so that it looked like there is a CR/LF after the
-----Begin Certificate-----
statement. Examining the certificate in Notepad++ revealed that CR/LF was missing.
You can verify a certificate at the website
https://jwt.io
