1. Workcloud Communication Voice Client 9.x Administrator Guide for Mitel
  2. Settings
  3. Ringtones
  4. Customize Ringtone for External Call
  • Workcloud Communication Voice Client 9.x
Customize Ringtone for External Call

Customize Ringtone for External Call

A new method has been provided to support the distinct ringtones feature for external calls on Mitel 5000 PBX .

Through User Interface

The Zebra Voice Client version must be 9.0.25401 or later to support this feature.
Step to follow to customize distinctive ringtone:
  1. From the Zebra Voice, touch the
    Menu
     button.
  2. Touch
    Settings
    Advanced Settings
    Ringtones
    Mitel 5000 Alerts
    External Call Ringtone
    .
  3. Select the ringtone from the ringtone list.
  4. Touch
    CLOSE
    , the ringtone is set. Touch the
    DEFAULT
     to set this ringtone as default for external calls.
Customize External Ringtone

Through Manual Configuration

Following settings have been introduced to support this feature:
Element
Description
Value
ringtone_mitel_5000_external
Ringtone for external calls on Mitel 5000 PBX (Optional).
One of the following:
  • Android Ringtone Name.
  • The name of an audio file stored in the WFConnect folder.
  • Default:
    HI_UK_Phone
The settings can be configured using the following methods:
    1. XML
    2. Extension Manager Environment
    3. Profile Manager Environment
    4. PVM token

<WFConnect>      
 ...      
   <Profile>           <ringtone_mitel_5000_external>HI_UK_Phone</ringtone_mitel_5000_external>
   </Profile>    
  ...
</WFConnect>
ADB Commands Example

adb shell am start -a wfc.voice.ACTION_UPDATE_CONFIG --es ringtone_mitel_5000_external Andromeda

adb shell am start -a android.intent.action.VIEW -d "wfcvp-uat://xyz" com.symbol.wfc.voice
Since the "00" prefix is used for external calls, we recommend to avoid creating extensions that start with "00," such as 0001 or 0002.