1. Workcloud Communication Voice Client 9.x Administrator Guide for Mitel
  2. Using the Client
  3. Initiate a Call
  4. Using Call Hold and Resume
  • Workcloud Communication Voice Client 9.x
Using Call Hold and Resume

Using Call Hold and Resume

Use the Hold feature to temporarily disconnect a call, use the telephone for another call, and then use Resume to return to the original call.
For information on setting up the Hold and Resume buttons, see Configuring the Hold Button and Configuring the Resume Button.
  1. While on a call use the
    Call Hold
     and
    Resume
     buttons.
    • Touch to display the Hold screen.
    • Touch to resume the call or touch to place another call.
    • Use the Home button or to display the home screen dashboard. From the home screen dashboard, touch an extension to resume a call.