Problem | Cause | Solution |
|---|---|---|
External monitor not detected. | The device is powered off when placed in the cradle and then turns on. | Remove the device from the cradle and re-insert it. The device detects the monitor upon redocking the device. |
Reboot after applying mDNA license (only applicable for Value Tier devices). | ||
Reboot after switching between Mirror mode and Desktop mode. | ||
Peripheral not detected. | Bad cable connection. | Remove the cable and re-connect. |
