If the device is not responsive, use the reset switch on the front of the tablet. This switch turns the power off immediately.
Performing a hard reset with a microSD card installed in the device can cause damage or data corruption to the memory card, causing all data on the microSD card to be lost.
If a microSD card is installed in the device, remove it before you use the reset switch. To access the microSD card, open the port cover on the left side of the tablet and remove the microSD card from the slot (1). This removal will preserve the data on the memory card.
Use the stylus tip on the tablet pen and insert it into the reset hole to press the
Hard
Reset
button (1) until the tablet shuts down. (You can also use a paper clip and unbend it to form a pin.)
Replace the microSD card to the slot in the device.
