• Workcloud Communication Voice Client 9.x
Configuring Hunt Groups
Configuring Hunt Groups

Configuring Hunt Groups

  1. In the Cisco CUCM PBX, go to
    Call Routing
    Route/Hunt
    Line Group
    .
    1. Ensure at least one Line Group exists. To create a new Line Group, select
      Add New
       and use the default settings.
  2. Go to
    Call Routing
    Route/Hunt
    Hunt List
    .
    1. Ensure at least one Hunt List exists. To create a new Hunt List, select
      Add New
      .
    2. Select the Hunt List.
    3. In
      Hunt List Configuration
      , under
      Hunt List Member Information
       ensure that
      Selected Groups
       has the desired Line Group. To add a Line Group, select
      Add Line Group
      .
  3. Go to
    Call Routing
    Route/Hunt
    Hunt Pilot
    .
    1. Ensure at least one Hunt Pilot exists. To create a new Hunt Pilot, select
      Add New
      .
    2. Select the Hunt Pilot.
    3. In
      Hunt Pilot Configuration
      , under
      Pattern Definition
       ensure that
      Hunt List
       is set to the desired Hunt List.
  4. Go to
    Device
    Phone
    .
    1. Select an extension.
    2. Select
      Modify Button Items
      .
    3. In
      Manage Button Associations
      , ensure Hunt Group Logout is in the
      Associated Items
       column.
Once configured in the PBX, a button is automatically pushed to the Zebra Voice app on the device.