Migrating Customer with PVM from CUCM Premium to Standard License

Remove the extension with the CISCO device type/phone type, such as

Cisco 8865

or

Cisco 9971

, which supports CUCM Premium features to support the customer's PBX configuration. For more information, go to Deleting the CUCM Premium Extension.

Create an extension with CISCO device type/phone type as "Third-Party SIP Device (Basic)" on the CUCM. For more information, go to Configuring Basic CUCM.

Provide the necessary PBX connection and SIP details in the Voice Client UI. Update configuration to

Basic CUCM

  so the client uses the Standard feature set against the Premium. For more information, go to Configuring with Zebra Voice GUI.

Scan the PVM token (per device) for licenses. We can also provide PBX and SIP details as part of the PVM token instead of manually configuring it in Voice Client UI. For more information, refer to the

Token

  of Workcloud Communication Provisioning Manager Customer Administrator Guide.

Configure the PBX details using the WFConnect.xml file. The file is pushed to the device with customer MDM or StageNow. The profile gets applied, and the client registers the extension. ( SIP, PBX configurations, and PVM tokens are part of WFConnect.xml). For more information, go to Profile Configuration and Configure Using an MDM .