Workforce Connect Voice Client 9x

Configuring the Dial Button

Configure the Dial button using the GUI or XML.

Dial is the ability to dial a specified extension or number to initiate a telephone call. A caller identifies a target by its extension (phone number) and originates the call.

In

UI Settings

, select

Edit Dashboard

or

Edit In-Call

Add

.

Select the new button. A yellow box appears around the selected button.

Touch

Edit

.

Select the check box next to

Confirm On Click

to enable this (the default is Disabled).

Touch

Action

and select

DIAL

from the

Select Action

menu.

In the

Title

field, enter

Dial

.

In the

Description

field, enter a short description of the button function.

Touch

Icon

and select an icon from the

Select the Icon

menu. See Icons.

Touch

BG

to set the background color. See Setting Button Background Color.

Touch

FG

to set the foreground text color. See Setting Button Text Color.

Touch the

Back

button to return to the Zebra Voice home screen.

XML example of configuring the Dial button.

<Dashboard> or <CallButtons>
...
   <Button>
      <title>Dial</title>
      <action>DIAL</action>
      <value></value>
      <enabled>true</enabled>
      <confirm>false</confirm>
      <description>Dial a number or extension</description>
      <bg_color>#FF001425</bg_color>
      <fg_color>#FFFFFFFF</fg_color>
      <icon>Default</icon>
   </Button>
...
</Dashboard> or </CallButtons>