Workforce Connect Voice Client 9x

Configuring the Do Not Disturb Button

Configure the DND button using the GUI or XML.

DND is enabled/disabled using a Feature Access Code (FAC).

Access the Do Not Disturb (DND) feature directly on the phone. Use a Feature Access Code (FAC) to enable or disable this feature. Enabling DND suspends all personal calls targeted to the extension and sends the call immediately to the defined Coverage Path. DND also removes the extension from consideration during any Coverage Answer Group, Simultaneous Ringing, and Hunt Group call. This feature is the PBX-based implementation of an endpoint device.

Call Ignore

feature.

In

UI Settings

, select

Edit Dashboard

or

Edit In-Call

Add

.

Select the new button. A yellow box appears around the selected button.

Touch

Edit

.

Select the check box next to

Confirm On Click

to enable this (the default is Disabled).

Touch

Action

and select

DO_NOT_DISTURB

.

In the

Value

field, enter the FAC for the Do Not Disturb feature.

In the

Title

field, enter

DND

.

In the

Description

field, enter a short description of the button function.

Touch

Icon

and select an icon from the

Select Icon

menu. See Icons.

Touch

BG

to set the background color. See Setting Button Background Color.

Touch

FG

to set the foreground text color. See Setting Button Text Color.

Touch the

Back

button to return to the Zebra Voice home screen.

XML example of configuring the DND button.

<Dashboard> or <CallButtons>
...
   <Button>
      <title>DND</title>
      <action>DO_NOT_DISTURB</action>
      <value></value>
      <enabled>true</enabled>
      <confirm>false</confirm>
      <description>Ignore incoming calls</description>
      <bg_color>#FF001425</bg_color>
      <fg_color>#FFFFFFFF</fg_color>
      <icon>Default</icon>
   </Button>
...
</Dashboard> or </CallButtons>