• Workcloud Communication PTT Pro for Android Configuration Guide
Worker Duress Configuration
Worker Duress Configuration

Worker Duress Configuration

Worker Duress enables a site manager, for example, a Hospital Ops Manager, Store Manager, or Warehouse Manager can enable their staff to raise an alert through their mobile device when in duress or panic situation. The alert, sent to designated people, shows physical presence information about the affected staff seeking help. Once notified, the designated recipients can arrange for help.
Requires PTT Pro  3.3.10134 or later.
Worker Duress Parameters
Parameter
Description
Type
Default Value
Configurable Values
drop_detection_feature_enable
When true, enables Work Duress.
Boolean
1
1 or 0
drop_detection_auto_alert_title
Specifies the title on the first screen when Worker Duress is initiated by Drop Detect.
If the specified title length exceeds what can be displayed on a single line, the title is cropped to fit with an ellipsis.
String
Drop Detected
User-specified string.
drop_detection_manual_alert_title
Specifies the title on the first screen when Worker Duress is initiated by the designated key press.
When the value is not set or is empty, the title is Duress Detected.
If the specified title length exceeds what can be displayed on a single line, the title is cropped to fit with an ellipsis.
String
Duress Detected
User-specified sting.
drop_detection_default_text_message
Specifies the emergency PTT text message sent after the alert time elapses.
String
Empty
User-specified string.
drop_detection_recipient_type
Specifies whether the alert recipient is a group or a user.
A value of 1 indicates a group and a value of 0 indicates a user.
This value is required when the feature is enabled.
Integer
Empty
1 = group
0 = user
drop_detection_recipient_name
Recipient of the alert message. The value can be a single group or a comma-separated list of users.
The group name or user name(s) are case-sensitive and must match the names defined in the PTT Pro Management Portal.
A group or user name is required when the feature is enabled.
String
Empty
List of user names or groups.
drop_detection_alarm_duration
Specifies the duration, in seconds, of the alarm on the initiator’s device when an alert is triggered.
The value must be greater than 30 seconds and less than 10 minutes (600 seconds).
A value less than 30 seconds defaults to 30 seconds and a value greater than 600 seconds defaults to 600 seconds. An invalid value defaults to 30 seconds.
Integer
30 seconds
A minimum value of 30 seconds and a maximum value of 600 seconds.
drop_detection_skip_first_screen
Enables or disables the countdown screen on the initiator’s device. A value of 1 skips the countdown screen and a value of 0 enables the countdown screen.
Boolean
0
0 enables the countdown screen.
1 disables the countdown screen.
Example
{
"drop_detection_feature_enable":"1",
"drop_detection_auto_alert_title": "Free Fall Detected"
"drop_detection_manual_alert_title": "Duress Initiated", 
"drop_detection_default_text_message": "Help me! I am in duress",
"drop_detection_recipient_type": "1",
"drop_detection_recipient_name": "Duress.Group",
"drop_detection_alarm_duration": "30",
"drop_detection_skip_first_screen": "0"
}