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  1. ET40/45 Enterprise Tablet Product Reference Guide
  2. Maintenance and Troubleshooting
  • ET40/45 Enterprise Tablet Product Reference Guide
  • ET40/45 Enterprise Tablet Product Reference Guide
  • About this Guide
    • Configurations
    • Notational Conventions
    • Icon Conventions
    • Service Information
    • Determining Software Versions
    • Determining the Serial Number
  • Getting Started
    • Unpacking the Device
    • Device Features
    • Setting Up the Device
      • Installing the nano SIM Card
      • Device Charging
        • Charging Indicators
        • Charging Temperature
        • Charging Using a 1-Slot Cradle
      • Powering on the Device
    • Turning off the Display
    • Turning off the Device
  • Using the Device
    • Home Screen
    • Setting the Home Screen Rotation
    • Status Bar
      • Notification Icons
      • Status Icons
    • Managing Notifications
    • Quick Access Panel Icons
      • Opening the Quick Access Panel
      • Editing Icons on the Quick Settings Bar
    • Battery Management
      • Checking Battery Status
      • Monitoring Battery Usage
      • Low Battery Notification
    • Interactive Sensor Technology
    • Waking the Device
    • USB Communication
      • Transferring Files
      • Transferring Photos
      • Disconnecting from the Host Computer
  • Settings
    • Accessing Settings
    • Display Settings
      • Setting the Screen Brightness Manually
      • Setting the Screen Brightness Automatically
      • Setting Night Light
      • Setting Screen Rotation
      • Setting Screen Timeout
      • Setting Lock Screen Notifications
      • Setting Font Size
      • Setting Display Size
      • Setting Touch Panel Mode
    • Setting the Date and Time
    • General Sound Setting
      • Sound Options
      • Zebra Volume Controls
    • Remapping a Button
      • Remappable Keys
    • Keyboards
      • Keyboard Configuration
      • Enabling Keyboards
      • Switching Between Keyboards
      • Using the Android and Gboard Keyboards
      • Edit Text
      • Entering Numbers, Symbols, and Special Characters
      • Enterprise Keyboard
        • Numeric Tab
        • Alpha Tab
        • Additional Character Tab
        • Scan Tab
    • Language Usage
      • Changing the Language Setting
      • Adding Words to the Dictionary
    • Notifications
      • Enabling Blink Light
  • Applications
    • Installed Applications
    • Accessing Apps
    • Switching Between Recent Apps
    • Battery Manager
      • Opening Battery Manager
      • Battery Manager Information
    • Camera
      • Taking Photos
      • Recording Videos
      • Camera Settings
      • Camera Preview Size Limitation
    • DWDemo
      • DWDemo Icons
      • Selecting a Scanner
    • RxLogger
      • RxLogger Configuration
      • Configuration File
      • Enabling Logging
      • Disabling Logging
      • Extracting Log Files
      • Backing Up Data
      • RxLogger Utility
        • Initiating the Main Chat Head
        • Removing the Main Chat Head
        • Viewing Logs
        • Removing a Sub Chat Head Icon
        • Backing Up In Overlay View
  • Data Capture
    • Imaging
    • Scanning Considerations
    • Scanning with an Internal Scanner
    • Scanning with the Camera
    • Scanning with the RS507/RS507X Hands-Free Imager
    • Scanning with the RS5100 Ring Scanner
    • Scanning with the RS6000 Bluetooth Ring Scanner
    • Scanning with the DS2278 Digital Scanner
    • Scanning with the DS3678 Bluetooth Scanner
    • Scanning with the DS8178 Digital Scanner
    • Scanning with the LI3678 Linear Imager
    • DataWedge
      • Enabling DataWedge
      • Disabling DataWedge
    • Supported Decoders
      • Camera Supported Decoders
      • SE4100 Internal Imager Supported Decoders
      • SE4710 Internal Imager Supported Decoders
      • SE4720 Internal Imager Supported Decoders
      • RS507/RS507x Supported Decoders
      • RS5100 Supported Decoders
      • RS6000 Supported Decoders
      • DS2278 Supported Decoders
      • DS3678 Supported Decoders
      • DS8178 Supported Decoders
      • LI3678 Supported Decoders
  • Wireless
    • Wireless Wide Area Networks
      • Sharing the Mobile Data Connection
        • Enabling USB Tethering
        • Enabling Bluetooth Tethering
        • Enabling Wi-Fi Hotspot
        • Configuring the Wi-Fi Hotspot
      • Data Usage
        • Setting Data Usage Warning
        • Setting Data Limit
      • Cellular Network Settings
        • Data When Roaming
        • Enabling MMS Messages
        • Setting Preferred Network Type
        • Setting Preferred Network
        • Configuring the Access Point Name
        • Locking the SIM Card
      • Supported Frequency Bands
    • Wireless Local Area Network
      • Connecting to a Wi-Fi Network
      • Removing a Wi-Fi Network
      • WLAN Configuration
        • Configuring a Secure Wi-Fi Network
        • Manually Adding a Wi-Fi Network
        • Configuring for a Proxy Server
        • Configuring the Device to Use a Static IP Address
        • Wi-Fi Preferences
        • Additional Wi-Fi Settings
        • Wi-Fi Direct
    • Bluetooth
      • Adaptive Frequency Hopping
      • Security
      • Bluetooth Profiles
      • Bluetooth Power States
      • Enabling Bluetooth
      • Disabling Bluetooth
      • Discovering Bluetooth Device(s)
      • Changing the Bluetooth Name
      • Connecting to a Bluetooth Device
      • Selecting Profiles on the Bluetooth Device
      • Unpairing a Bluetooth Device
    • Cast
    • Near Field Communications
      • Reading NFC Cards
      • Enterprise NFC Settings
  • Accessories
    • Accessories List
    • Device Charging
      • Charging Indicators
      • Charging Temperature
    • 1-Slot Charge Only Cradle
      • Charging Using a 1-Slot Cradle
    • 4-Slot Charge Only Cradle
      • Installing the Insert
      • Charging Using a 4-Slot Cradle
      • Installing the Battery Charger
    • 4-Slot Battery Charger
      • Power Setup
      • Charging the Power Pack Using the 4-Slot Battery Charger
      • Power Pack Charging Indicators
    • Power Pack
      • Installing the Power Pack
    • Rugged Boot
      • Installing the Rugged Boot
    • D-Clips
      • Attaching the Shoulder Strap
    • Healthcare Hand Strap
      • Installing the Handstrap
    • Expansion Back
      • Installing the Expansion Back
      • Removing the Expansion Back
  • Application Deployment
    • Android Security
      • Secure Certificates
      • Installing a Secure Certificate
    • Android Development Tools
      • Android Development Workstation
      • Enabling Developer Options
      • EMDK for Android
      • StageNow for Android
    • GMS Restricted
    • ADB USB Setup
      • Enabling USB Debugging
      • Entering Android Recovery Manually
    • Application Installation
      • Installing Applications Using the Android Debug Bridge
      • Installing Applications Using the Wireless Android Debug Bridge
      • Installing Applications Using the USB Connection
      • Installing Applications Using a USB Drive
      • Uninstalling an Application
    • Android System Update
      • Performing a System Update Using ADB
      • Performing a System Update Using USB Drive
      • Verifying System Update Installation
    • Android Enterprise Reset
      • Performing an Enterprise Reset Using ADB
      • Performing an Enterprise Reset Using USB Drive
    • Android Factory Reset
      • Performing a Factory Reset Using ADB
      • Performing a Factory Reset Using a USB Drive
    • Android Storage
      • Random Access Memory
        • Viewing Memory
      • Internal Storage
        • Viewing Internal Storage
      • External Storage
        • Viewing External Storage
        • Formatting a USB Drive as Portable Storage
      • Enterprise Folder
    • Managing Apps
      • App Details
    • Managing Downloads
  • Maintenance and Troubleshooting
    • Maintaining the Device
    • Battery Safety Guidelines
    • Best Practices for Enterprise Mobile Computing Devices Operating in Hot Environments and Direct Sunlight
    • Cleaning Instructions
      • Approved Cleanser Active Ingredients
      • Approved Cleanser Active Ingredients for Healthcare Devices
      • Harmful Ingredients
      • Special Cleaning Notes
      • Cleaning Frequency
    • Device Cleaning Instructions
      • Display
      • Housing
      • Camera and Exit Window
      • Cleaning Cradle Connectors
    • Troubleshooting
      • Resetting the Device
        • Performing a Soft Reset
        • Performing a Hard Reset
      • Troubleshooting the Device
      • Troubleshooting the Charge Only Cradle
      • 4-Slot Battery Charger
  • Technical Specifications
    • SE4100 Decode Distances
    • SE4710 Decode Distances
    • SE4720 Decode Distances
    • 1-Slot Charge Only Cradle Specifications
    • 4-Slot Charge Only Cradle Specifications
    • 8 in. Expansion Back Specifications
    • 10 in. Expansion Back Specifications
Maintenance and Troubleshooting

Maintenance and Troubleshooting

This section explains how to maintain and troubleshoot the device.
Maintaining the Device
Battery Safety Guidelines
Best Practices for Enterprise Mobile Computing Devices Operating in Hot Environments and Direct Sunlight
Cleaning Instructions
Device Cleaning Instructions
Troubleshooting

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