For the optimal dimensioning results, always make sure that the entire parcel is visible in the Viewfinder.
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Top-down view on floor
2
Top-down view on countertop
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Angled view on floor
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Angled view on countertop
Viewfinder Orientation
Make sure to align the longest edge of the parcel with the longest edge of the Viewfinder.
Use portrait mode when aiming at the smaller side of the parcel. For example, when dimensioning tall parcels.
Use landscape mode when facing the larger side of the parcel. For example, when dimensioning wide parcels.
Change between portrait and landscape orientation by rotating the device. From the portrait orientation, rotate the device counterclockwise to change to landscape orientation. From landscape orientation, rotate the device clockwise to move back to portrait orientation.
When the device orientation is changed, the user interface automatically rotates to the current orientation even if the auto-rotate setting is disabled on the device. This is required for dimensioning to function properly.
Top-Down Method
The preferred method for parcel dimensioning is to aim straight down from above the parcel.
Place the on-screen aimer on the middle of the top surface of the parcel.
Make sure that there is a minimum of 20 cm (7.9 in.) of floor or counter space visible around all sides of the target parcel.
When multiple parcels are in the Viewfinder, use the on-screen aimer to identify the target parcel.
Avoid glare from parcel surfaces by tilting the device slightly.
Angled Method
When a top-down view of the parcel is not possible, dimensioning can be performed using an angled method. For this method, it is preferred to aim the Viewfinder at an angle that captures the top and one full side of the parcel.
Place the on-screen aimer on the top surface of the parcel while keeping the entire parcel visible in the Viewfinder.
Make sure that there is a minimum of 20 cm (7.9 in.) of floor or counter space around all visible sides of the target parcel.
When multiple parcels are in the Viewfinder, use the on-screen aimer to identify the target parcel.