Sample Feedback

Sample Feedback

The Framework provides helpful feedback to users during dimensioning and if dimensioning fails.

Positional Feedback

During dimensioning, the Framework provides positional feedback as arrows in the corners of the Viewfinder. Text feedback can be added to the LOB app.
The MD Client uses the following sample prompts and feedback during dimensioning.
Text
Description
Move Closer
Move the device closer. The parcel is too small in the Viewfinder's Field-of-View (FOV).
Move Farther Away
Move the device away. The parcel is overflowing the FOV.
Tilt upwards
Tilt the device up. The parcel is out-of-bounds of the FOV.
Tilt downwards
Tilt the device down. The parcel is out-of-bounds of the FOV.
Move Left
Move to the left. The parcel is out-of-bounds of the FOV.
Move Right
Move to the right. The parcel is out-of-bounds of the FOV.
Timeout – Please retry or cancel
Retry or cancel the dimension capture. The parcel could not be dimensioned in the given timeframe.
Capturing… keep parcel in frame
Keep the parcel within the FOV while dimensioning is in progress.

Advanced Feedback

When NoDim indicators are returned to the app, the Framework provides advanced feedback at the top of the screen.
For unsuccessful dimensioning attempts, the MD Client uses the following feedback after dimensioning.
Feedback
Description
Tilt the dimensioning device slightly. There is too much glare reflected back at the dimensioning device. For more information, see Minimum Range.
Place the parcel on a flat surface. The parcel is currently located in an unsupported environment. For more information, see Unsupported Parcels and Environments.
Make sure that there is a minimum of 12 cm (5 in.) of floor or counter space visible around all sides of the target parcel.
Make sure that is parcel is not covered in an unsupported material. For more information, see Unsupported Parcels and Environments.