1. WS301 Product Reference Guide
  2. Application Deployment
  3. Android Enterprise Reset
  4. Performing an Enterprise Reset Using ADB
  • WS301 Product Reference Guide
Performing an Enterprise Reset Using ADB

Performing an Enterprise Reset Using ADB

Perform an Enterprise Reset Using ADB
Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Enterprise Reset file to a host computer.
  1. Connect the device to a host computer using a USB cable.
  2. Go to
    Settings
    .
  3. Touch
    System
    Developer options
    .
  4. Slide the
    Use developer options
     to
    ON
     position.
  5. Scroll down and slide the
    USB debugging
     switch to the
    ON
     position.
  6. If the device and host computer are connected for the first time, the
    Allow USB debugging?
     dialog box with the
    Always allow from this computer
     check box displays. Select the check box, if required.
  7. Touch
    USB Debugging
    . A check appears in the check box. The
    Allow USB debugging?
     dialog box appears.
  8. Touch
    OK
     or
    Allow
    .
  9. Press and hold the
    Power
     icon.
  10. Touch
    Restart
    .
  11. Press and hold the volume up button until the Zebra logo displays.
  12. Release the volume up button and the
    Recovery
     screen displays.
  13. Press the volume up and down buttons to navigate the menu.
  14. Hold any key to select
    Full OTA Package
    .
  15. Reboot the device.
If you are not able to enter Android Recovery mode through the adb command, see Entering Android Recovery Manually.