Solutions
Hardware
Software
Services
Support and Downloads
About Zebra
WS301 Product Reference Guide
Maintenance and Troubleshooting
Troubleshooting
Resetting the Device
WS301 Product Reference Guide
WS301 Product Reference Guide
About This Guide
Configurations
Notational Conventions
Icon Conventions
Service Information
NFC Wayfinding Disclosure
Determining Software Versions
Determining the Serial Number
Getting Started
Unpacking the Device
Device Features
Setting Up the Device
Installing the Battery
Installing the Device into the Clip Mount
Connecting the Zebra Headset with the Clip Mount
Removing the Device from the Clip Mount
Wearing the Device
Replacing the Battery
Using the Device
Go Back
Go to Home Screen
Status Bar
Status Icons
Notification Icons
Managing Notifications
Opening the Quick Access Panel
Quick Access Panel Icons
Editing Icons on the Quick Settings Panel
Battery Management
Low Battery Notification
Checking Battery Status
Monitoring Battery Usage
Interactive Sensor Technology
Waking the Device
USB Communication
Transferring Files
Transferring Photos
Disconnecting from the Host Computer
Settings
Accessing Settings
Display Settings
Setting the Screen Brightness Manually
Setting the Screen Brightness Automatically
Setting Night Light
Setting Screen Timeout
Setting Screen Rotation
Setting Lock Screen Notifications
Setting Dark Theme
Setting Font and Display Size
Setting Touch Panel Mode
Setting the Date and Time
General Sound Setting
Sound Options
Wake-Up Sources
Button Remapping
Remappable Keys
Keyboards
Enabling Keyboards
Using the Scrolling Keyboard
Edit Text
Entering Numbers, Symbols, and Special Characters
Language Usage
Changing the Language Setting
Notifications
Applications
Installed Applications
Accessing Apps
Find All Open Applications
Switch Between Open Applications
Battery Manager
Opening Battery Manager
Battery Manager Information
Camera
Taking Photos
Recording Videos
ProMode
Camera Settings
RxLogger
RxLogger Configuration
Configuration File
Enabling Logging
Disabling Logging
Extracting Log Files
Backing Up Data
Data Capture
Digital Camera
Scanning with Internal Camera
DataWedge
Enabling DataWedge
Disabling DataWedge
Configuring a Ring Scanner Parameter in DataWedge
Wireless
Wireless Local Area Networks
Connecting to a Wi-Fi Network
Wi-Fi Version
Removing a Wi-Fi Network
WLAN Configuration
Configuring a Secure Wi-Fi Network
Manually Adding a Wi-Fi Network
Configuring for a Proxy Server
Configuring the Device to Use a Static IP Address
Wi-Fi Preferences
Bluetooth
Adaptive Frequency Hopping
Security
Bluetooth Profiles
Bluetooth Power States
Bluetooth Radio Power
Enabling Bluetooth
Disabling Bluetooth
Discovering Bluetooth Device(s)
Changing the Bluetooth Name
Connecting to a Bluetooth Device
Selecting Profiles on the Bluetooth Device
Unpairing a Bluetooth Device
Near Field Communications
Reading NFC Cards
Accessories
Device Accessories
Battery Charging
Charging the Main Battery
Charging the Spare Battery
Charging Indicators
Charging Temperature
4-Slot Charge-Only Cradle
Setup
20-Slot Charge-Only Cradle
Setup
6-Slot Battery Charger
Setup
30-Slot Battery Charger
Setup
USB Charge Cable
Disconnecting the USB Charge Cable
USB Power Supply
Setting Up the USB Power Supply
Application Deployment
Android Security
Secure Certificates
Installing a Secure Certificate
Configuring Credential Storage Settings
Android Development Tools
Android Development Workstation
Enabling Developer Options
EMDK for Android
StageNow for Android
ADB USB Setup
Enabling USB Debugging
Entering Android Recovery Manually
Application Installation Methods
Installing Applications Using the Android Debug Bridge
Installing Applications Using Wireless ADB
Uninstalling an Application
Android System Update
Performing a System Update Using ADB
Verifying System Update Installation
Android Enterprise Reset
Performing an Enterprise Reset From Device Settings
Performing an Enterprise Reset Using ADB
Android Storage
Random Access Memory
Viewing Memory
Enterprise Folder
Managing Apps
App Details
Managing Downloads
Maintenance and Troubleshooting
Maintaining the Device
Battery Safety Guidelines
Best Practices for Enterprise Mobile Devices Operating in Hot Environments and Direct Sunlight
Cleaning Instructions
Approved Cleaning and Disinfectant Agents
Cleaning and Disinfecting Guidelines
Cleaning Frequency
Special Cleaning Notes
Cleaning the Device
Housing
Display
Camera Window
Shelf Mode
Using Shelf Mode
Troubleshooting
Resetting the Device
Performing a Soft Reset
Performing a Hard Reset
Troubleshooting the Device
4-Slot Charge-Only Cradle
20-Slot Charge-Only Cradle
6-Slot Battery Charger
30-Slot Battery Charger
Technical Specifications
4-Slot Charge-Only Cradle
20-Slot Charge-Only Cradle
6-Slot Battery Charger
30-Slot Battery Charger
Resetting the Device
Resetting the Device
This section describes options to reset the device.
There are three reset functions:
Soft reset
Hard reset
Enterprise reset.
Troubleshooting
Performing a Soft Reset
Performing a Hard Reset
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