Problem | Possible Solution |
|---|---|
Your printer does not display in the network discovery list. | Connect to your printer manually. |
Your printer does not display in the Bluetooth discovery list. | Place the printer in limited pairing mode. |
You are unable to pair a printer when adding it via Zebra Print. | Use device settings to pair the printer. |
Printers with Bluetooth discoverable mode set to off and security mode set to 1 or 2 are added to Zebra Print but connection fails when attempting to print. | Pair the printer in Android Bluetooth settings before adding the printer to Zebra Print. |
Printer settings updated from another application are not reflected in the print preview. | Delete the printer and add it in the Zebra Print app. |
Length and width of printed content is different from the printer settings displayed in the print preview. | Toggle print service from device settings:
Connected Devices > Connection Preferences > Printing > Zebra Technologies (toggle off and on) |
The print job fails when printing via Bluetooth. | Exit the Printer settings page if open. |
When discovering a printer, No printer found displays frequently. | Wait approximately five seconds and reattempt discovery. |
