Problem | Possible Cause | Possible Solution |
|---|---|---|
Cradles do not have power and LEDs are not lit. | No power feed to the PSU’s. | Check that the mains plug is fully inserted into the wall socket and that the wall switch (if present) is in the On position. |
Check that the mains cable is plugged into the rack correctly and that the connectors are fully mated. | ||
If the PPU is fitted, check if the RCD has tripped. If it has, reset it. | ||
The RCD (If PPU is fitted) has tripped. | Reset the RCD. If the RCD immediately trips, there is a significant fault. The rack must immediately be isolated from the mains supply and the mains lead unplugged. A qualified electrician must be engaged to carry out fault-finding. | |
Rack moves whenever it is touched. | The wheel locks are not engaged. | Depress the wheel locking lever on the two movable wheels (see Figure 3 on page 6). |
Devices impact the shelf above when removed. | The shelf is at the wrong angle. | Adjust the angle of the shelf to suit the devices fitted (see Adjusting Shelves on page 7). |
No network connectivity. | Switch (if fitted) is not powered on. | Power on the network switch. |
No connection/ activity lights on network switch (if fitted). | Check cables between the switch and the charging cradles. |
