The Transfer feature transfers an active call to a third party. While Call Forwarding must be pre-configured, use Call Transfer to make call exchanges in real-time with an active call. To set up the Transfer button, see Configuring the Transfer Button.
There are two types of transfer:
Attended
- The transferring party does not complete the transfer (for example, remains on the call) until the transferred-to party answers.
Semi-attended
- The transferring party completes the transfer (for example, drops the call) while the transferred-to party is still ringing.
