Solutions
Hardware
Software
Services
Support and Downloads
About Zebra
ET40/45 Enterprise Tablet Product Reference Guide
Maintenance and Troubleshooting
Troubleshooting
ET40/45 Enterprise Tablet
ET40/45 Enterprise Tablet
About this Guide
Configurations
Notational Conventions
Icon Conventions
Service Information
Determining Software Versions
Determining the Serial Number
Getting Started
Unpacking the Device
Device Features
Setting Up the Device
Installing the nano SIM Card
Device Charging
Charging Indicators
Charging Temperature
Charging Using a 1-Slot Cradle
Powering on the Device
Turning off the Display
Turning off the Device
Using the Device
Home Screen
Setting the Home Screen Rotation
Status Bar
Notification Icons
Status Icons
Managing Notifications
Quick Access Panel Icons
Opening the Quick Access Panel
Editing the Quick Access Tiles
Battery Management
Checking Battery Status
Monitoring Battery Usage
Low Battery Notification
Interactive Sensor Technology
Waking the Device
USB Communication
Transferring Files
Transferring Photos
Disconnecting from the Host Computer
Settings
Accessing Settings
Display Settings
Setting the Screen Brightness Manually
Setting the Screen Brightness Automatically
Setting Night Light
Setting Screen Rotation
Setting Screen Timeout
Setting Lock Screen Notifications
Setting Font Size
Setting Display Size
Setting Touch Panel Mode
Setting the Date and Time
General Sound Setting
Sound Options
Zebra Volume Controls
Remapping a Button
Remappable Keys
Keyboards
Keyboard Configuration
Enabling Keyboards
Switching Between Keyboards
Using the Android and Gboard Keyboards
Edit Text
Entering Numbers, Symbols, and Special Characters
Enterprise Keyboard
Numeric Tab
Alpha Tab
Additional Character Tab
Scan Tab
Language Usage
Changing the Language Setting
Adding Words to the Dictionary
Notifications
Enabling Blink Light
Applications
Installed Applications
Accessing Apps
Switching Between Recent Apps
Battery Manager
Opening Battery Manager
Battery Manager Information
Camera
Taking Photos
Recording Videos
Camera Settings
Camera Preview Size Limitation
DWDemo
DWDemo Icons
Selecting a Scanner
RxLogger
RxLogger Configuration
Configuration File
Enabling Logging
Disabling Logging
Extracting Log Files
Backing Up Data
RxLogger Utility
Initiating the Main Chat Head
Removing the Main Chat Head
Viewing Logs
Removing a Sub Chat Head Icon
Backing Up In Overlay View
Data Capture
Imaging
Scanning Considerations
Scanning with an Internal Scanner
Scanning with the Camera
Scanning with the RS507/RS507X Hands-Free Imager
Scanning with the RS5100 Ring Scanner
Scanning with the RS6000 Bluetooth Ring Scanner
Scanning with the DS2278 Digital Scanner
Scanning with the DS3678 Bluetooth Scanner
Scanning with the DS8178 Digital Scanner
Scanning with the LI3678 Linear Imager
DataWedge
Enabling DataWedge
Disabling DataWedge
Supported Decoders
Camera Supported Decoders
SE4100 Internal Imager Supported Decoders
SE4710 Internal Imager Supported Decoders
SE4720 Internal Imager Supported Decoders
RS507/RS507x Supported Decoders
RS5100 Supported Decoders
RS6000 Supported Decoders
DS2278 Supported Decoders
DS3678 Supported Decoders
DS8178 Supported Decoders
LI3678 Supported Decoders
Wireless
Wireless Wide Area Networks
Sharing the Mobile Data Connection
Enabling USB Tethering
Enabling Bluetooth Tethering
Enabling Wi-Fi Hotspot
Configuring the Wi-Fi Hotspot
Data Usage
Setting Data Usage Warning
Setting Data Limit
Cellular Network Settings
Data When Roaming
Enabling MMS Messages
Setting Preferred Network Type
Setting Preferred Network
Configuring the Access Point Name
Locking the SIM Card
Supported Frequency Bands
Wireless Local Area Network
Connecting to a Wi-Fi Network
Removing a Wi-Fi Network
WLAN Configuration
Configuring a Secure Wi-Fi Network
Manually Adding a Wi-Fi Network
Configuring for a Proxy Server
Configuring the Device to Use a Static IP Address
Wi-Fi Preferences
Additional Wi-Fi Settings
Wi-Fi Direct
Bluetooth
Adaptive Frequency Hopping
Security
Bluetooth Profiles
Bluetooth Power States
Enabling Bluetooth
Disabling Bluetooth
Discovering Bluetooth Device(s)
Changing the Bluetooth Name
Connecting to a Bluetooth Device
Selecting Profiles on the Bluetooth Device
Unpairing a Bluetooth Device
Cast
Near Field Communications
Reading NFC Cards
Enterprise NFC Settings
Accessories
Accessories List
Device Charging
Charging Indicators
Charging Temperature
1-Slot Charge Only Cradle
Charging Using a 1-Slot Cradle
4-Slot Charge Only Cradle
Installing the Insert
Charging Using a 4-Slot Cradle
Installing the Battery Charger
4-Slot Battery Charger
Power Setup
Charging the Power Pack Using the 4-Slot Battery Charger
Power Pack Charging Indicators
Power Pack
Installing the Power Pack
Rugged Boot
Installing the Rugged Boot
D-Clips
Attaching the Shoulder Strap
Healthcare Hand Strap
Installing the Handstrap
Expansion Back
Installing the Expansion Back
Removing the Expansion Back
VESA Mount
Installing the VESA Mount
Application Deployment
Android Security
Secure Certificates
Installing a Secure Certificate
Android Development Tools
Android Development Workstation
Enabling Developer Options
EMDK for Android
StageNow for Android
GMS Restricted
ADB USB Setup
Enabling USB Debugging
Entering Android Recovery Manually
Application Installation
Installing Applications Using the Android Debug Bridge
Installing Applications Using the Wireless Android Debug Bridge
Installing Applications Using the USB Connection
Installing Applications Using a USB Drive
Uninstalling an Application
Android System Update
Performing a System Update Using ADB
Performing a System Update Using USB Drive
Verifying System Update Installation
Android Enterprise Reset
Performing an Enterprise Reset Using ADB
Performing an Enterprise Reset Using USB Drive
Performing an Enterprise Reset From Device Settings
Android Factory Reset
Performing a Factory Reset Using ADB
Performing a Factory Reset Using a USB Drive
Android Storage
Random Access Memory
Viewing Memory
Internal Storage
Viewing Internal Storage
External Storage
Viewing External Storage
Formatting a USB Drive as Portable Storage
Enterprise Folder
Managing Apps
App Details
Managing Downloads
Maintenance and Troubleshooting
Maintaining the Device
Battery Safety Guidelines
Best Practices for Enterprise Mobile Computing Devices Operating in Hot Environments and Direct Sunlight
Cleaning Instructions
Approved Cleanser Active Ingredients
Approved Cleanser Active Ingredients for Healthcare Devices
Harmful Ingredients
Special Cleaning Notes
Cleaning Frequency
Device Cleaning Instructions
Display
Housing
Camera and Exit Window
Cleaning Cradle Connectors
Troubleshooting
Resetting the Device
Performing a Soft Reset
Performing a Hard Reset
Troubleshooting the Device
Troubleshooting the Charge Only Cradle
4-Slot Battery Charger
Technical Specifications
SE4100 Decode Distances
SE4710 Decode Distances
SE4720 Decode Distances
1-Slot Charge Only Cradle Specifications
4-Slot Charge Only Cradle Specifications
8 in. Expansion Back Specifications
10 in. Expansion Back Specifications
Troubleshooting
Troubleshooting
In rare circumstances, to troubleshoot the device, you may need to reset the device.
Maintenance and Troubleshooting
Resetting the Device
Troubleshooting the Device
Troubleshooting the Charge Only Cradle
4-Slot Battery Charger
