Placing the Roll in the Media Compartment

Facing the front of the printer, open the printer cover by pulling the release latch levers towards you.

Open the media roll holders. Pull the media guides open with your free hand, place the media roll on the roll holders, and release the guides. Orient the media roll so that its printing surface will face up as it passes over the platen (drive) roller.

Pull the media so that it extends out of the front of the printer. Verify the roll turns freely. Make sure the roll does not sit in the bottom of the media compartment. Verify that the media’s printing surface is facing up.

Push the media under both of the media guides.

Close the printer. Press down until the cover snaps closed.