Used cleaning pens carry contaminants from previous uses. These contaminants may damage the printhead.
The printhead becomes hot while printing. To protect from damaging the printhead and risk of personal injury, avoid touching the printhead. Use only the cleaning pen to perform maintenance.
Clean the printhead each time you load new media.
Rub the cleaning pen across the dark area of the printhead. Clean from the middle to the outside. This action helps move any adhesive—transferred from the edges of the media to the printhead—away and outside the media path.
Wait one minute for the printhead to dry before closing the printer.