The transmissive media sensor assembly consists of two parts. The media passes between the two parts. Adjust these sensors only when the printer cannot detect the top of the labels. In this situation, the printer displays MEDIA OUT - LOAD MEDIA even though there are labels loaded in the printer. For non-continuous media with a notch or hole in the media, the sensor must be positioned directly above the notch or hole.
This procedure describes repositioning the media sensors.
Remove the ribbon (if ribbon is used).
Locate the upper media sensor. The upper media sensor eye is directly below the adjustment screw head.
Slide the upper media sensor along the slot to the desired position.
Locate the lower media sensor assembly under the rear roller.
Slide the lower sensor until it is under the upper media sensor. Gently pull the wires as needed (wires should have a little slack).