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Workcloud Communication PTT Pro for Android User Guide
Workcloud Communication PTT Pro for Android User Guide
About this Guide
Chapter Descriptions
Notational Conventions
Related Documents
Icon Conventions
Service Information
Revision History
Getting Started
Data Usage (Cellular Networks)
Group Types and Maximum List Sizes
User Interface
Navigate Using the Tab Bar
Hide the Tab Bar
Navigate Using the Navigation Drawer
Indicators
Contact Presence Indicators
Group Presence Indicators
Notification Bar Indicators
In Call Viewing Options
Landscape Mode
PTT Calling
One-to-One PTT Calls
Ad Hoc PTT Calls
Alert Calls
Alert Call from the Contacts Tab
Alert Call from the Map Tab
Responding to an Alert Call
No Answer to an Alert Call
Group PTT Calls
Emergency Calls
Configuring PTT Group and Users for Emergency Calls
Initiating an Emergency Call
In Call Operation
Responding to a Call
Leave a Message for a Missed Call
Call Notifications
Sending Messages
Message Encryption
Messaging Contacts
Messaging Groups
Viewing and Responding to Messages
View Messages
Responding to Messages
Video and Audio Messages
Enable Image and Audio Messaging
Send a Video or Audio Message
Manage Tasks with Task Tracker
Access the Task Tracker
Supervisor Role and Task Status
Creating a Task
Editing a Task
Associate Role
Viewing Task Details
Task Notifications
PTT Lite
PTT Lite Features
PTT Button Configuration
Working with Groups in PTT Lite
Calling a Group with PTT Lite
One to One Calls with PTT Lite
PTT Lite Navigation Bar
Options and Management
OAuth 2.0 Device Authorization
Zebra Workstation Connect
Do Not Disturb
Block Calls from Select Groups
Block Calls from Select Contacts
Group Member List
Late Join and Re-Join
Talker Override and Preemption
Call Override
Call Override on 1:1 and Ad hoc Calls
Call Override on Group Calls (by Calling Individual User(s))
Call Override on Group Calls (by Calling Group)
Contact Management
Single Contact
Multiple Contacts
Favorites
Group Management
Favorites Groups
Searching for a Contact
Location Based Services
Live Tracking Mode
Sending Location Information
Location Enable and Disable
Viewing Location Information
Place a PTT Call from the Map
Place an Ad hoc Call to One or More Contacts from the Map
Create a Group from the Map
Map Presence Indicators
Map Gestures
Indoor Location Service
Voice Commands
About Voice Commands
PTT Button Configuration and Function
Enabling Voice Commands
Voice Command Activity Screen
Supported Voice Commands
Locating a Contact
Talking to a Contact, Group, or Default Callee
Messaging a Contact, Group, or Default Callee
Managing Messages
Localized Voice Commands
Czech Voice Commands
Dutch Voice Commands
French Voice Commands
French Canadian Voice Commands
German Voice Commands
Hungarian Voice Commands
Italian Voice Commands
Polish Voice Commands
Russian Voice Commands
Slovak Voice Commands
Spanish Voice Commands
Swedish Voice Commands
Voice Command Error Conditions
Worker Duress and Drop Detect
Requirements and Configuration for Worker Duress
Stage Now and MX Deployment
Worker Duress Feature Workflow
Sending a Duress Alert
Receiving a Duress Alert
Duress and Do Not Disturb
Device Settings
User Account Information
Access Application Settings
General Settings
Notification Settings
Default Sound Profile
Headset Sound Profile
Voice Command Configuration
Support and Troubleshooting
What Devices does PTT Pro for Android support?
What Headsets Do PTT Pro for Android and Zebra Voice Support?
Supported Languages
Frequent Questions
Troubleshooting
Access the Task Tracker
Access the Task Tracker
Access the
Task Tracker
The
Task Tracker
screens are integrated into the
PTT Pro for Android
app. Supervisors use
PTT Pro for Android
to create, prioritize, and assign tasks to associates and groups. Associates use the
PTT Pro for Android
to accept tasks and update the task status.
Supervisors and associates follow the same steps to access the Task Tracker screens. Tap the
Ellipsis
to reveal the
Task Tracker
.
Task Tracker Module
Manage Tasks with Task Tracker
