Supervisors create tasks by selecting a task template or by creating a custom task. An administrator can create task templates using the External API. Refer to the
Workcloud Communication PTT Pro Task Tracker Customer Administrator Guide
for more information about the External API.
Open Task Tracker. Task Tracker opens to the
All Tasks
screen.
The All Tasks screen provides a date filter that you can use to filter tasks by creation date.
Select text from the task title and long-press on it to list the default Android options, such as copy, share, select all, read aloud, translate (if the text is translatable), and web search. Supervisors and associates can use copy/paste to reuse the task title.
Tap the
+
icon to display the
Create a Task
screen.
Tap
Task Title
to choose a pre-defined task or select
Other
to create a different task.
Enter a task description. The description must be less than 255 characters.
Tap
Assign to...
and select an associate or group.
Specify the task priority. Possible values are
High
,
Medium
, and
Low
.
Optionally, set an expiration time for the task. When
