1. VC8300 Product Reference Guide
  2. Application Deployment
  3. Android Enterprise Reset
  4. Performing an Enterprise Reset Using ADB
  • VC8300 8" and 10" Vehicle Computer Product Reference Guide
Performing an Enterprise Reset Using ADB

Performing an Enterprise Reset Using ADB

Perform an Enterprise Reset using ADB.
Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Enterprise Reset file to a host computer.
  1. Using a T10 Torx screwdriver, remove four screws securing the top cover to the device.
    When the user connects a USB cable to the USB-C port on top of the device, the USB and RS-232 ports on the bottom are disabled.
  2. Connect the device to a host computer using a USB-C cable.
  3. Go to
    Settings
    .
  4. On Android 11, touch
    System
    Advanced
    Developer options
    .
  5. On Android 13, touch
    System
    Developer options
    .
  6. On Android 11, touch
    System
    Advanced
    Developer options
    .
  7. On Android 13, touch
    System
    Developer options
    .
  8. Touch
    System
    Developer options
    .
  9. Slide the switch to the
    ON
     position.
  10. Slide the
    USB debugging
     switch to the
    ON
     position.
  11. If the device and host computer are connected for the first time, the
    Allow USB debugging?
     dialog box with the
    Always allow from this computer
     check box displays. Select the check box, if required.
  12. Touch
    USB Debugging
    . A check appears in the check box. The
    Allow USB debugging?
     dialog box appears.
  13. Touch
    OK
     or
    Allow
    .
  14. On the host computer, open a command prompt window and use the adb command:
  15. Press
    Scan
     to reboot the device.
  16. Press
    Up Arrow
     and
    Down Arrow
     to navigate to
    Apply upgrade from ADB
    .
  17. Press
    Scan
     to reboot the device.
  18. Use
    Up
     and
    Down
     to navigate to
    Full OTA Package
    .
  19. Press
    Up Arrow
     and
    Down Arrow
     keys to navigate to
    Full OTA Package
    .
  20. Press
    Power
    .
  21. Press
    Enter
     or
    Power
     to select.
  22. Press
    Scan
    .
  23. On the host computer command prompt window type
    adb sideload <file>
    where: <file> = the path and filename of the zip file.
  24. Press
    Enter
    .
    The Enterprise Reset package installs and then the System Recovery screen appears on the device.