Solutions
Hardware
Software
Services
Support and Downloads
About Zebra
ZQ220 Plus/ZQ120 Plus Mobile Printer User Guide
About this Guide
Notational Conventions
ZQ220 Plus/ZQ120 Plus User Guide
ZQ220 Plus/ZQ120 Plus User Guide
About this Guide
Notational Conventions
Icon Conventions
Printer Overview
Unpacking and Inspection
Reporting Damage
Battery
Printing Technology
Product Information QR Code
Near Field Communication (NFC)
Printer Features
Printer Setup and Operation
Preparing the Battery for Use
Installing/Removing the Battery and Battery Tape Insulator
Removing the Battery Tape Insulator
Installing the Battery
Printer Cautions
Battery Safety
Charger Safety
Charging the Battery
AC-to-USB Charger
1-Slot Battery Charger
Loading the Media
Operator Controls
Printer Status Icons
Information Screen
Timed Messages
User Activity Messages
Configuration Screen
Sleep Screen
Buttons
Verify Printer is Working
Printing a Configuration Report
Connecting the Printer
USB Communications
Wireless Communications with Bluetooth
Bluetooth Networking Overview
Bluetooth Security Modes
Connecting the Printer to a Device
Connect to a Phone or Tablet
Installing Drivers and Connecting to a Windows-Based Computer
Zebra Printer Setup Utilities
Adding a Printer through Zebra Setup Utilities
Setting Up the Software
Designing Labels
Using Pre-Printed Receipt Media
Black Mark Dimensions (Receipt Media)
Label Areas
Label Design Examples
Keep-Out Areas
Using Near Field Communication (NFC)
NFC Use Cases
Wearing the Printer
Swivel Belt Clip
Shoulder Strap
Soft Case
Maintenance and Troubleshooting
Preventative Maintenance
Extending Battery Life
General Cleaning Instructions
Cleaning
LCD Control Panel Indicators
Troubleshooting Topics
No Power
Media does not feed
Poor or faded print
Partial or missing print
Garbled Print
No Print
Reduced Battery Charge Life
Data icon flashing
Media Out or Head Open icons flashing
Communication Error
Label binding
Skip Labels
Blank LCD Screen
No NFC Connectivity
Communications Diagnostics
Troubleshooting Tests
Printing a Configuration Label
Contacting Technical Support
Specifications
Printing Specifications
Memory and Communications Specifications
Label Specifications
CPCL Font and Bar Code Specifications and Commands
Physical, Environmental and Electrical Specifications
ZQ220 Plus and ZQ120 Plus Dimensions
Accessories
Miscellaneous
Serial Number and Product Configuration Code (PCC) Number Locations
USB Cable
Media Supplies
Maintenance Supplies
Battery and Product Disposal
Notational Conventions
Notational Conventions
The following notational conventions make the content of this document easy to navigate.
Bold
text is used to highlight the following:
Dialog box, window, and screen names
Dropdown list and list box names
Checkbox and radio button names
Icons on a screen
Key names on a keypad
Button names on a screen
Bullets (•) indicate:
Action items
List of alternatives
Lists of required steps that are not necessarily sequential.
Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
About this Guide