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  1. ZQ220 Plus/ZQ120 Plus Mobile Printer User Guide
  2. Maintenance and Troubleshooting
  3. Troubleshooting Topics
  • ZQ220 Plus/ZQ120 Plus User Guide
  • ZQ220 Plus/ZQ120 Plus User Guide
  • About this Guide
    • Notational Conventions
    • Icon Conventions
  • Printer Overview
    • Unpacking and Inspection
    • Reporting Damage
    • Battery
    • Printing Technology
    • Product Information QR Code
    • Near Field Communication (NFC)
    • Printer Features
  • Printer Setup and Operation
    • Preparing the Battery for Use
      • Installing/Removing the Battery and Battery Tape Insulator
      • Removing the Battery Tape Insulator
      • Installing the Battery
      • Printer Cautions
      • Battery Safety
      • Charger Safety
      • Charging the Battery
        • AC-to-USB Charger
      • 1-Slot Battery Charger
    • Loading the Media
    • Operator Controls
    • Printer Status Icons
    • Information Screen
      • Timed Messages
      • User Activity Messages
      • Configuration Screen
      • Sleep Screen
      • Buttons
      • Verify Printer is Working
      • Printing a Configuration Report
    • Connecting the Printer
      • USB Communications
      • Wireless Communications with Bluetooth
        • Bluetooth Networking Overview
        • Bluetooth Security Modes
      • Connecting the Printer to a Device
        • Connect to a Phone or Tablet
        • Installing Drivers and Connecting to a Windows-Based Computer
    • Zebra Printer Setup Utilities
      • Adding a Printer through Zebra Setup Utilities
    • Setting Up the Software
    • Designing Labels
      • Using Pre-Printed Receipt Media
      • Black Mark Dimensions (Receipt Media)
      • Label Areas
      • Label Design Examples
      • Keep-Out Areas
    • Using Near Field Communication (NFC)
      • NFC Use Cases
    • Wearing the Printer
      • Swivel Belt Clip
      • Shoulder Strap
      • Soft Case
  • Maintenance and Troubleshooting
    • Preventative Maintenance
      • Extending Battery Life
      • General Cleaning Instructions
      • Cleaning
    • LCD Control Panel Indicators
    • Troubleshooting Topics
      • No Power
      • Media does not feed
      • Poor or faded print
      • Partial or missing print
      • Garbled Print
      • No Print
      • Reduced Battery Charge Life
      • Data icon flashing
      • Media Out or Head Open icons flashing
      • Communication Error
      • Label binding
      • Skip Labels
      • Blank LCD Screen
      • No NFC Connectivity
      • Communications Diagnostics
    • Troubleshooting Tests
      • Printing a Configuration Label
    • Contacting Technical Support
  • Specifications
    • Printing Specifications
    • Memory and Communications Specifications
    • Label Specifications
    • CPCL Font and Bar Code Specifications and Commands
    • Physical, Environmental and Electrical Specifications
    • ZQ220 Plus and ZQ120 Plus Dimensions
    • Accessories
  • Miscellaneous
    • Serial Number and Product Configuration Code (PCC) Number Locations
    • USB Cable
    • Media Supplies
    • Maintenance Supplies
    • Battery and Product Disposal
Troubleshooting Topics

Troubleshooting Topics

This section provides information about errors that you might need to troubleshoot.
Maintenance and Troubleshooting
No Power
Media does not feed
Poor or faded print
Partial or missing print
Garbled Print
No Print
Reduced Battery Charge Life
Data icon flashing
Media Out or Head Open icons flashing
Communication Error
Label binding
Skip Labels
Blank LCD Screen
No NFC Connectivity
Communications Diagnostics

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