Configuring Sync Interval Frequency

Zebra Access Management System (ZAMS) Installation Guide

To optimize communication between the KIOSK and the server/portal and reduce computational load, you can adjust two configurable timers on the KIOSK:

1 - 15 minutes

- This timer, set between 1 to 15 minutes, fetches a list of users, lost devices, and other information.

10 - 60 seconds

- This timer, adjustable between 10 to 60 seconds, and updates the status of devices (available, in use, missing) to the server.

There are two methods to configure the intervals.

Using MDM Managed Configurations

Utilizing the Mobile Device Management (MDM) feature, you can send Managed Configurations to the app. This feature enables you to set interval values within the range of

10 to 60 seconds

and

1 to 15 minutes

using the keys

syncCabinetAndDeviceStatusInterval

and

syncUserAndDeviceListInterval

, respectively.

Using JSON File

If you do not have an MDM setup or cannot send Managed Config to the app, use a JSON file to read the values. To set the values to the intervals, use a JSON file named

kioskconfig.json

and format it as shown below.

Place this file in the

Download

folder and relaunch the KIOSK app. You can only change the values for the intervals. The keys and file structure remain the same. The values listed are in milliseconds.

The following shows the

kioskconfig.json

configuration settings.

  
{       
  "kioskConfig":  
     {
      "syncIntervals":
       {
        "syncCabinetAndDeviceStatusInterval": 60000,
        "syncUserAndDeviceListInterval": 900000
       }
     }
}

You can also push this JSON file from MDM. When using MDM to push the file, you must send a broadcast message to the app with the action

com.backsafe.kioskcore.action.READ_CONFIG

after pushing the file to the KIOSK's

Download

folder.