Workcloud Communication Voice Client 9.x

Configuring the List Buttons Using XML

List buttons are configured using XML.

Use the XML configuration file to configure the list buttons.

The List button contains each sub button before the closing </Button> element. The List button description appears at the top of the List popup dialog. The sub button description appears as a comment under the button title, identifying which action is performed.

XML example of a list with three custom buttons (Bedding, Electronics, and Toys).

<Dashboard> or <CallButtons>
...
   <Button>
      <title>List</title>
      <action>LIST</action>
      <value></value>
      <enabled>true</enabled>
      <confirm>false</confirm>
      <description>Department Extensions </description>
      <bg_color>#FF001425</bg_color>
      <fg_color>#FFFFFFFF</fg_color>
      <icon>Default</icon>
         <Button>
            <title>Bedding</title>
            <action>CALL</action>
            <value>1111</value>
            <enabled>true</enabled>
            <confirm>false</confirm>
            <description>Bedding Department</description>
            <bg_color>#FF001425</bg_color>
            <fg_color>#FFFFFFFF</fg_color>
            <icon></icon>
         </Button>
         <Button>
            <title>Electronics</title>
            <action>CALL</action>
            <value>1122</value>
            <enabled>true</enabled>
            <confirm>false</confirm>
            <description>Electronics Department</description>
            <bg_color>#FF001425</bg_color>
            <fg_color>#FFFFFFFF</fg_color>
            <icon></icon>
         </Button>
         <Button>
            <title>Toys</title>
            <action>CALL</action>
            <value>1133</value>
            <enabled>true</enabled>
            <confirm>false</confirm>
            <description>Toys Department</description>
            <bg_color>#FF001425</bg_color>
            <fg_color>#FFFFFFFF</fg_color>
            <icon></icon>
         </Button>
   </Button>
...
</Dashboard> or </CallButtons>