Workcloud Communication Voice Client 9.x

Configuring the Reload/Change Button

A new configuration has been introduced to function Reload
/Change
button as the Reload
button under the Hamburger menu.

The new configuration parameters that must be applied to the Voice Client. The

change_button_behave_as_reload

parameter can be configured through EXM and XML.

Example of change_button_behave_as_reload follows:


<WFConnect>
   <Profile>
      . .    
<change_button_behave_as_reload>false</change_button_behave_as_reload>
       ..
  </Profile>
  ...
</WFConnect>

This setting is just applied when the Voice Client is launched first time or launched after clearing the Voice Client cache.

Next time onwards, it makes the Reload/Change
button functions as the Reload
button that is present under the Hamburger menu if the above setting is configured as true.

To change the setting, one must push the setting with the new value through EXM/XML.