Workcloud Communication Voice Client 9x

Restart Thread Configuration

When the Voice Client detects that the phone service (thread) is not active, it automatically initiates the phone service.

The Zebra Voice Client version must be 9.0.24301 or later to support this feature.

Voice Client restarts the phone service application in the following scenarios:

During Incoming Call

During Outgoing Call

During Polling - For further details on polling, refer to the Setting Polling Mechanism section.

If the phone service (thread) is inactive, the system displays the following text message, and the Voice Client restarts the same extension within 3 to 5 seconds.

Error occurred. Restarting the app.