1. Workcloud Communication Voice Client Administrator Guide for WebEx
  2. Settings
  3. Miscellaneous Settings
  4. Restart Thread Configuration
  5. Setting the Polling Mechanism
  • Workcloud Communication Voice Client 9x
Setting the Polling Mechanism

Setting the Polling Mechanism

A polling mechanism has been implemented to routinely verify if the phone service (thread) is operational. The following are the new configuration parameters applied to the Voice Client for this polling process:
The Zebra Voice Client version must be 9.0.24301 or later to support this feature.
Parameter Name
Description
Value
check_phone_service_running
This parameter is used to activate polling, which checks if the phone service is operational.
True:
False:
Default: false
check_phone_service
_running_interval
This parameter is used to define the interval at which polling occurs
Between 60 seconds to 24 hours. Value needs to be entered in seconds.
Default 300 seconds
XML example of setting the parameters.

<WFConnect>
...
<Profile>
..
<check_phone_service_running>false</check_phone_service_running>
<check_phone_service_running_interval>300</check_phone_service_running_interval>
..
</Profile>
...
</WFConnect>