Recommended Cleaning Schedule
Recommended Cleaning Schedule

Recommended Cleaning Schedule

Printer part
Cleaning Interval
Cleaning Procedure
Printhead
After every five (5 ) rolls printed.
Platen (drive) roller
As needed to improve print quality. (Platen rollers can slip causing print image distortion, and in worst-case scenarios not move the loaded print media.)
Media path
As needed.
Clean it thoroughly with fiber-free cleaning swabs and cloths moistened with 90% isopropyl alcohol. Let the alcohol evaporate completely. See Cleaning the Media Path
Interior
As needed.
Use a soft cloth, brush or compressed air to wipe or blow dust and particles out of the printer. Use 90% isopropyl alcohol and a fiber-free cleaning cloth to dissolve contaminants like oils and grime.
Exterior
As needed.
Use a soft cloth, brush or compressed air to wipe or blow dust and particles out of the printer. The exterior of the printer can be cleaned using plain soap and water solutions to moisten the cloth. Only use the minimum amount of cleaning solution to avoid getting solution in the printer or other areas. Do not clean connectors or interior of the printer with this method.
Label dispenser option
As needed to improve label dispensing operations.
Cutter option
Call a service technician. The cutter is NOT an operator-serviceable component. There are no user-serviceable parts in the cutter unit.
You may however use the Exterior cleaning procedure to clean the cutter bezel (housing).
CUT WARNING!
Never remove the cutter cover (bezel). Never attempt to insert objects or fingers in to the cutter mechanism.
Do NOT clean inside the cutter opening or blade mechanism. The blade has a special coating to resist adhesives and wear. Cleaning it may ruin the blade.
Using unapproved tools, cotton swabs, solvents (including alcohol), etc. to clean the cutter may damage or shorten the cutter’s usable life or cause the cutter to bind.