• TC53e/TC53e-RFID/TC58e Product Reference Guide
Determining Software Versions
Determining Software Versions

Determining Software Versions

Before contacting Customer Support, determine the current software version on your device.
  1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
  2. Touch
    About phone
    .
  3. Scroll to view the following information:
    • Device name
    • Phone number (sim slot 1 and 2) (TC58e only)
    • Battery information
    • Emergency information (TC58e)
    • Legal information
    • SW components
    • SIM status (TC58e only)
    • Model
    • IMEI (TC58e only)
      • IMEI
         - Displays the IMEI number for the device.
      • IMEI SV
         - Displays the IMEI software version (SV) number for the device.
    • Android version
      • Android security patch version
      • Google Play system update
      • Baseband version (TC58e only)
      • Kernel version
      • Build number
    • Device identifiers
      • IP address
      • Wi-Fi MAC address
      • Device Wi-Fi MAC address
      • Bluetooth address
      • Up time
      • Build Fingerprint
      • Build number