The Cradle Firmware Updater app (CradleFWUpdater) allows the manual updating of cradle firmware using the device.
Go to the Zebra Support & Downloads website, zebra.com/support, or contact a Zebra Support Representative.
Download the
MC18CradleFWvx_x
firmware file to a host computer.
Using Android Debug Bridge (adb) or the sideload process, copy the firmware file to the device.
Swipe up from the bottom of the Home screen and touch CradleFWUpdater.
The CradleFWUpdater screen displays.
Dock the device in the cradle.
Select the FW File location.
The Files app opens.
Navigate to the appropriate HEX firmware file and then touch
OK
.
The path of the selected file displays in the Input FW File text box.
Verify the filename and extension.
Touch
Program Firmware
.
A warning dialog displays,
Please don’t remove device from cradle until FW Update complete. Continue?.
Touch
OK
to initiate the firmware update process.
During the firmware initiation process, the application resets the cradle. If the following error dialog displays:
Please manually reset the cradle and then press OK
, you must manually reset the cradle.
To manually reset the cradle:
Disconnect power from the power supply unit of the cradle.
Reconnect power to the power supply unit of the cradle.
Touch
OK
within 10 seconds after power on and before the LEDs on the cradle start glowing to continue.
Failing to touch
OK
before the LEDs starts glowing will cause the app to redisplay the error message. If this fails twice, the firmware update process stops. If the app is successful, it starts the downloading process.
After resetting the cradle, the app starts the firmware download process.
Do not attempt to disconnect power from the cradle or remove the device from the cradle during a cradle firmware update. Removing the device while the firmware is updating would result in an incomplete firmware update, leaving the cradle with partial firmware. To recover from the situation of partially downloaded firmware, open the Cradle Firmware Updater app and perform a manual reset of the cradle power when alerted.
When the
Update Completed
message displays, the firmware update process is complete.
Touch
OK
to exit the message.
Touch
Unlock Cradle
to unlock and remove the device from the cradle.
Touch
Help
for app information and instructions for using the app.
CradleFWUpdater.
