About This Guide

About This Guide

This guide provides comprehensive instructions for using the Zebra Services Agent (ZSA), a versatile mobile application designed to enhance the functionality of Zebra mobile computers running the Android platform.
  1. VIQF Smart Battery Health
    : This feature monitors the battery health of Zebra devices and provides alerts and detailed information about the battery's status.
  2. Drop Detection
    : This feature utilizes the device’s accelerometer sensor values to detect and notify users when a device falls. The detection is based on the configured sensitivity value, which administrators can adjust according to specific operational needs.
  3. Data Collection
    : This feature supports the collection of machine data from non-Zebra devices and uploads it to the server for further analysis.
  4. Diagnostic Tool
    : A utility designed to test the hardware functionality of devices, perform various diagnostic tests, and upload the results for troubleshooting. Administrators can trigger tests instantly or schedule them periodically to monitor and improve device health.
  5. Application Configuration
    : The ZSA application allows the configuration of other applications, such as Zebra Data Services (ZDS) and Wireless Insight, on Zebra devices.
  6. Device Actions
    : Enables remote log collection for streamlined troubleshooting and allows sending messages to one or multiple devices for direct communication. It also provides real-time outdoor location tracking, ideal for logistics and field operations to monitor and manage assets efficiently.
  7. Advanced Troubleshooting
    : This feature provides real-time alerts to users when devices encounter frequent drops, Wi-Fi or Bluetooth disconnections, or unexpected reboots.
  8. Log Collection for Non-Zebra Devices
    : Expanded ZSA capabilities to collect application logs from non-Zebra devices, broadening its scope to identify issues effectively.
  9. ZSA as a Mediator
    : This enables receiving data from other apps and sending it to the server. With this, ZSA works as a mediator between any app and server to upload data.
These make the ZSA a powerful tool for managing Zebra and non-Zebra devices, each with specific features tailored to maximise efficiency and performance.