For deploying the Zebra Services Agent (ZSA) app and enabling alert notifications on the device:
The customer requires MDM to deploy APK to the devices. Supported MDM platforms are SOTI, AirWatch, and 42Gears.
The devices require an Android operating system version 10 or higher.
The Zebra Data Services (ZDS) and Zebra Services Agent (ZSA) must be enabled on the device. If the devices are behind a corporate firewall, ensure the ZDS and ZSA cloud servers can be reached. Below are the server info and port used by ZDS and ZSA:
Server 1: https://analytics.zebra.com using IP address 104.198.59.61 on Port: 443
Server 2: https://device-https.savannacore.zebra.com using IP address: 34.68.84.87 on Port: 443
Server 3: https://usa.eu.zebra.com on Port:443
The servers can only be accessed by the software team via an internal endpoint.
The ZDS uses the following sites, which must be visible on the network for ZDS operation. For more information, go to Frequently Asked Questions - ZDS.
connectivitycheck.android.com
connectivitycheck.gstatic.com
www.google.com
Enable network connectivity on devices (WWAN or WLAN). The ZSA app provides
Device Battery Alerts
for VisibilityIQ Foresight and Proactive Battery Replacement Services. Below are the methods for collecting the required data to generate alerts.
Zebra recommends using DNS server names (instead of IP addresses) when allowlisting to avoid service interruptions due to IP address changes.
