1. Zebra Service Agent User Guide V4.x
  2. Functional Overview
  3. Device Actions
  • Zebra Services Agent User Guide V4.x
Device Actions

Device Actions

The Device Actions Module in the ZSA mobile application offers a suite of powerful functionalities designed to enhance device management and operational efficiency. This module provides administrators with tools to interact with devices, gather valuable data, and track device locations.
  • Device Alert:
    Administrators can display alert messages on devices either as notifications or dialogue boxes.
    This feature can be configured through VIQ and is applicable to Zebra and non-Zebra devices.
    Device Alert
  • Collect Logs:
    This functionality enables a one-time action to apply custom configurations to RxLogger for a specified duration. Additionally, this feature supports the inclusion of Diagnostic Tool during the logging period.
    This feature can be configured through VIQ and is applicable only to Zebra devices.
    Collect Logs
  • Outdoor Location Tracking:
    Administrators can start or stop outdoor location tracking for a specific duration, enabling real-time monitoring of device movement. The application allows configuration of the interval for location updates, ensuring that location data is collected at a frequency suitable for operational needs and resource management. The prerequisite is that the ZSA application has granted the location permission and the device’s Location Accuracy setting is enabled.
    This feature can be configured through VIQ and is applicable to Zebra and non-Zebra devices.
    Enable Location Accuracy
    Granted Location Permission by ZSA
The configurations are in the following table.
Key
Description
Default value
Min
Max
Device Alert: Message
Message displayed to the user.
Empty
Device Alert: Alert Type
Specifies the type of alert (0: Notification, 1: Pop with OK button, 2: Pop with OK and Need Assistance button).
0
0
2
Collect Log: DDT test required
Boolean specifying whether diagnostic tests are needed.
true
Collect Log: Log duration in minutes
Duration (in minutes) for log collection.
5
5
1440
Collect Log: Custom RxLogger Config
Custom configuration for the RxLogger.
Empty
Outdoor Location Tracking: Action
Action to perform (for example, start).
start
Outdoor Location Tracking: Collection interval in seconds
Interval (in seconds) between location data collection points.
30
30
300
Outdoor Location Tracking: Collection duration in minutes
Total duration (in minutes) for location tracking.
60
60
1440