VIQF Smart Battery Health

Zebra Services Agent User Guide V4.x

ZSA is designed to have real-time

Alert on Device

capabilities for VisibilityIQ Foresight (VIQF) and Proactive Battery Replacement (PBR) Services. Admin can disable this module if bad battery alerts are not needed for the device.

This feature can be configured using Managed Configuration through MDM or VIQ and is applicable only to Zebra devices.

Alert capabilities for VIQF:

Identify VIQF

Replace Now

batteries with less than 30 days of useful life left easily through on-device battery alerts.

The device generates an alert message whenever it is swapped with a faulty battery. The app checks for cold battery swaps (via device reboot) and warm swaps (without device reboot).

Highlights battery health and battery details on the app.

Alert capabilities for VIQF smart battery health Services:

Identify faulty batteries for which a replacement is sent to the customer's location. There is a 20-day period before an alert displays to allow the replacement battery to reach the customer's location.

The device generates an alert message whenever it is swapped with a faulty battery. The app checks for cold battery swaps (via device reboot) and warm swaps (without device reboot).

Highlighting battery health and battery details on the app.

The configurations are in the following table.

Key	Description	Default value	Min	Max
Enable/Disable PBR configuration	Boolean indicating whether PBR is enabled.	true
Custom message to show in the notification	Custom message displayed for bad battery alerts.	Default message defined by Zebra.
Alert the user of a bad battery through a notification or dialog box	Specifies the type of alert (0: Notification, 1: Pop with OK button, 2: Pop with OK and Need Assistance button).	0	0	2
Block device usage	Boolean indicating whether the device should be blocked due to the alert.	false