Use the Call Pickup feature to answer calls for devices belonging to the same pickup group. The Call Pickup feature requires that users are defined in advanced and are members of the same pickup group.
There are two Call Pickup variations which provide enhanced functionality above the basic Call Pickup:
Directed Call Pickup - This enables users to specify which device they want to answer. Pickup groups are not needed with Directed Call Pickup. You must first administer Directed Call Pickup before anyone can use this capability.
Extended Call Pickup - This enables users in one pickup group can answer the call for users in another pickup group.
Group Pickup - This enables users to pick up incoming calls in another group. The user dials the pickup group number to pick up the call.
Other Group Pickup - This enables users to pick up incoming calls from associated pickup groups. The association between groups is done via administration. For the user, this feature operates similar to call pickup.
