Workcloud Communication Voice Client 9.x

SRTP Configuration

SRTP is configured using Voice Client, Extension Manager, Provisioning Manager, and Profile Manager.

SRTP Configuration in Voice Client

Select

Settings

Connection Parameters

PBX Configuration

SRTP

.

SRTP Configuration from Extension Manager

SRTP can also be configured from the EXM by setting

sip_srtp

params from the EXM portal by navigating to

Configuration

PBXes

.

Similarly, the SRTP can be configured from the Provisioning Manager and Profile Manager environment.

Possible Values of SRTP

sip_srtp: if the value checkbox is checked (true), the audio packets are encrypted before sending from one end to another end during the ongoing call session.

sip_srtp: if the value checkbox is unchecked (false), the audio packets are not encrypted before sending from one end to another end during the ongoing call session.

XML Example of SRTP Configuration


<WFConnect> 
     ...
      <Profile>
          <sip_srtp>true</sip_srtp>
      </Profile>

      <Profile>
          <sip2_srtp>true</sip2_srtp>
      </Profile>

      <Profile>
          <sip3_srtp>true</sip3_srtp>
      </Profile>

      <Profile>
          <sip4_srtp>true</sip4_srtp>
      </Profile>
      ...
</WFConnect>

Configuration Scenarios for Voice Client and PBX Server

The following table depicts the behavior of different scenarios depending on the setting applied inside the Voice Client and PBX Server with reference to SRTP.

Scenarios	Device A	PBX Server	Device B	Result
When SRTP Disabled	No	No	No	The call session continues till it is not ended.
	No	No	Yes	The call session should be ended and should not be continued.
	Yes	No	No	The call session should be ended and should not be continued.
	Yes	No	Yes	The call session should be ended and should not be continued.
When SRTP enabled	No	Yes	No	The call session continues if the PBX server allows both SRTP and RTP. The call session ends if the PBX server only allows SRTP.
	No	Yes	No	The call session continues if the PBX server allows both SRTP and RTP. The call session ends if the PBX server only allows SRTP.
	Yes	Yes	No	The call session continues if the PBX server allows both SRTP and RTP. The call session ends if the PBX server only allows SRTP.
	Yes	Yes	Yes	The call session continues only if the PBX server allows SRTP.