Problem | Cause | Solution |
|---|---|---|
External monitor not detected. | The device is powered off when placed in the cradle and then turns on. | Remove the device from the cradle and re-insert. The device will then detect the monitor. |
Display does not change orientation quickly. | It takes a little time for the device to recognize the monitor. | Wait for screen to re-orientate. |
Device does not switch to landscape mode. | Device not detecting monitor. | Remove the device from the cradle and re-insert. |
Display setting not set properly. | Go to Settings Display When device detects external monitor Rotate screen orientation is selected. | |
Peripheral not detected. | Bad cable connection. | Remove cable and re-connect. |
