Troubleshooting the 1-Slot Charge Only Cradle

Troubleshooting the 1-Slot Charge Only Cradle

Troubleshooting the 1-Slot Charge Only Cradle
Symptom
Possible Cause
Action
LEDs do not lightwhen device isinserted.
Cradle is not receivingpower.
Ensure the power cable is connected securely to both the cradle and to AC power.
Device is not seatedfirmly in the cradle.
Remove and re-insert the device into the cradle, ensuring it is firmly seated.
Device battery is not charging.
Device was removed from cradle or cradle was unplugged from AC power too soon.
Ensure cradle is receiving power. Ensure device is seated correctly. Confirm main battery is charging. The standard battery charges from fully depleted to 90% in approximately three hours. The extended battery charges from fully depleted to 90% in approximately four hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty battery.
The device is not fully seated in the cradle.
Remove and re-insert the device into the cradle, ensuring it is firmly seated.
Extreme battery temperature.
Battery does not charge if ambient temperature is below 5°C (41°F) or above 40°C (104°F).