Performing an Enterprise Reset Using ADB
Performing an Enterprise Reset Using ADB

Performing an Enterprise Reset Using ADB

Perform an Enterprise Reset using ADB.
  1. Connect the device to a host computer using the USB Charge/Com Snap-on Cup.
  2. Go to
    Settings
    .
  3. Touch
    System
    Developer options
    .
  4. Slide the
    USB debugging
    switch to the
    ON
    position.
  5. If the device and host computer are connected for the first time, the
    Allow USB debugging?
    dialog box with the
    Always allow from this computer
    check box displays. Select the check box, if required.
  6. Touch
    OK
    or
    Allow
    .
  7. On the host computer, navigate to the
    platform-tools
    folder and open a command prompt window.
  8. Press
    Enter
    .
    The System Recovery screen appears on the device.
  9. Press
    Up
    and
    Down
    to navigate to
    Apply upgrade from ADB
    .
  10. If you are not able to enter Android Recovery mode through the adb command, go to Entering Android System Recovery Mode Manually.
  11. Press
    Up
    and
    Down
    to navigate to
    Apply upgrade from ADB
    .
  12. Press
    Power
    .
  13. Use
    Up
    and
    Down
    to navigate to
    Full OTA Package
    .
  14. Press
    Power
    .
  15. On the host computer command prompt window type
    adb sideload <file>
    where: <file> = the path and filename of the zip file.
  16. Press
    Enter
    .
    The Enterprise Reset package installs, and then the System Recovery screen appears on the device.
  17. Press
    Power
    to reboot the device.