Test Printing with a Configuration Report

Before connecting the printer to a computer, make sure that the printer is in working order by printing a configuration report.

The information in the configuration reports may come in handy during printer installation and troubleshooting.

Make sure the media (and ribbon, if you printing on thermal transfer media) are loaded properly in the printer and the printer's top cover is closed.

Turn printer power ON.

After the printer enters ready state (the STATUS indicator lights solid green), press and hold

FEED

and

CANCEL

simultaneously for two seconds, then release.

The printer and network configuration reports print. When the printer stops printing the reports, the STATUS indicator turns solid green.

If you cannot get these reports to print, see Troubleshooting.