Issue: Printer Locks Up

All indicator lights are on and the printer locks up or the printer locks up while restarting.

The printer memory has been corrupted by an unknown event.

Possible causes and resolutions:

Reset the printer to factory defaults. See System > Settings > Restore Defaults or use the Zebra Setup Utility and select

Open Printer Tools

Action

Load printer defaults

Reload printer firmware. See Updating Printer Firmware.

If the printer does not recover from this error, call a service technician. This is not a user-serviceable issue.